Everything people ask us.

Every fare is fixed at booking from one formula: $60.50 base + $3.41 per kilometre of your route is the Executive SUV fare; the Executive Sedan is 10% less, the Premium Sedan 1.2× and the Premium SUV 1.3×, each rounded to the nearest $5, and a People Mover is quoted on request. It includes tolls, GST and the NSW Passenger Service Levy. Return trips are exactly double the one-way fare.

Per vehicle — always. Up to three passengers share one Executive Sedan or Premium Sedan fare and up to four share one Executive SUV or Premium SUV fare, so groups splitting the cost often pay less per head than any alternative. Groups of six or seven take the People Mover, quoted on request.

Use the fare calculator on any page: type your pickup and drop-off and the fixed price appears instantly. No payment, sign-up or phone call required.

Once we confirm your trip, we send a secure Square payment link and you pay your fixed fare in advance by card — that locks in your price and your chauffeur. Corporate clients can be invoiced monthly instead. Nothing is payable just to get a quote or make an enquiry, and your fare is fully refundable if you cancel up to 1 hour before pickup.

Both. The diary is open as far ahead as you like, and for last-minute trips call or WhatsApp — if a vehicle can get to you, we’ll make it happen.

We track your flight number, so your chauffeur adjusts automatically. Free waiting — 2 hours international, 1 hour domestic — is measured from your actual landing time.

At arrivals with a name board, at a clearly described meeting point messaged to you before you land. They’ll help with trolleys and luggage to the vehicle.

Yes — T1 International and T2/T3 Domestic, drop-offs and pickups, at any hour including red-eye arrivals.

Cancel free of charge up to 1 hour before your scheduled pickup — full refund of anything paid. Within the final hour a 30% cancellation fee applies to compensate the driver already travelling to you; see the booking policy for details.

Yes — changes are free whenever we can accommodate them; just contact us as early as you can and we’ll do our best. Only cancellations within the final hour before pickup carry the 30% fee.

Yes. Every town and village from Helensburgh and Wollongong to Kiama, Nowra, Jervis Bay, Ulladulla and Batemans Bay has its own fixed fare to Sydney Airport T1, the T2/T3 domestic terminals, Western Sydney Airport and the Sydney CBD. In the Executive Sedan to T1: Wollongong $295, Kiama $420, Nowra $540 and Batemans Bay $900.

Our luxury-class sedan for up to three passengers with two large bags, for weddings, VIP guests and special occasions. It is priced at 1.2 times the base (Executive SUV) fare, rounded to the nearest $5. Sydney CBD to Sydney Airport, for example, is $95 in the Executive Sedan, $125 in the Premium Sedan, $105 in the Executive SUV and $135 in the Premium SUV.

Yes — child car seats and booster seats are fitted free on request. NSW law requires an approved restraint for children under 7 in hire vehicles, so tell us the ages when booking and we’ll have the right seats installed. (Please note we don’t carry rear-facing baby capsules.)

The Executive Sedan and Premium Sedan take up to 3 passengers with 2 large bags plus carry-ons; the Executive SUV takes 4 passengers with 3 large bags, and the Premium SUV 4 passengers with 4. Travelling heavy or in a group? Mention it and we’ll assign the right vehicle — or more than one.

No — there’s no hoist or ramp. We gladly assist passengers who can transfer to a standard seat, and foldable wheelchairs and walkers travel free. If you need a hoist-equipped vehicle, a specialist provider is the right call.

Assistance animals always travel free, as required by law. For other pets, ask when booking — small pets in appropriate carriers can usually be accommodated.

Most of our fleet is modern and comfortable: quieter cabins, smoother long-distance cruising, and a cleaner run down the corridor. You feel the difference most in the second hour.

Yes — GR8 Transfers is an authorised NSW Point to Point booking service provider (BSP-464011) with comprehensive insurance, and every chauffeur is police-checked and holds a NSW Driver Authority. ABN 72 250 641 910. You can verify any provider on the NSW Point to Point Transport Commissioner’s register.

Because we’re new and we won’t fake them. Our authorisation, fixed pricing and policies are all public — and we’d rather earn your five stars on the road than print them here first.

We fit child seats and boosters free on request. The legal position is worth knowing, because it differs by vehicle type: in NSW a taxi may carry a child over 12 months in an adult seatbelt under an exemption, but a hire car like ours has no such exemption — we follow the same rules as a private vehicle. That means every child under 7 travels in an approved, correctly fitted restraint: rear-facing under 6 months, rear or forward-facing with an inbuilt harness from 6 months to 4 years, and a forward-facing harness or approved booster from 4 to 7. Tell us each child's age at booking and the right seats will already be fitted.

Yes. Western Sydney International at Badgerys Creek opened to passengers on 25 October 2026 and runs 24 hours with no curfew, unlike Sydney Airport's 11pm–6am curfew. Every regional route we list has a published fixed fare to both airports. WSI is the cheaper one from the Central West and the western Hills — Windsor $185, Rouse Hill $190 and Katoomba $270 in the Executive Sedan — while Sydney Airport is cheaper from the Central Coast, Newcastle and the Hunter: Gosford, for example, is $315 to Sydney Airport and $400 to WSI. WSI transfers →

Sydney Airport advises about 2 hours before a domestic departure and 3 hours before an international one, and more during school holidays and the July, August and December peaks. T2 and T3 (domestic) sit side by side, while T1 (international) is a separate precinct a few kilometres away — allow 60–90 minutes if you are connecting between them. Give us your flight number and we will work the pickup back from it.

Yes: 5% off your booking. Open gr8transfers.com.au from a link in an AI assistant such as ChatGPT, Perplexity, Claude, Gemini or Microsoft Copilot and a personal 5% saving is reserved for you. Every fixed fare already shows it, and it comes off automatically when you book online, with no code to type. Full details: gr8transfers.com.au/ai-visitor-discount.